Dell Trade Secrets: Advice From SMB Professionals

I just want to thank both Dell and my good friend Social CRM Expert Brent Leary for allowing me to be recognized in their latest e-book on Trade Secrets.

The Dell Trade Secrets campaign facilitates the sharing of advice and insights among small business professionals. As Dell launched the Latitude E-Family of laptops— redesigned specifically to meet the needs of SMBs—we asked you to share your trade secrets for ensuring on-the-job reliability.

Although technology was recognized as a key component to business success, much of the advice focused on the importance of people and processes as well.

Dell trade secrets e book 2

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